Are you avoiding a difficult conversation? It might be difficult because of the emotions involved or because you don’t feel in control or because you’re at risk of losing something.
Here are 10 tips to help make that difficult conversation a successful conversation.
1. Have a ‘game plan’
It’s a good idea to have a ‘game plan’ or framework for the conversation before you start. Without a plan you are likely to jump feet first into an accusation and force the other person into a defensive reaction. Setting the wrong tone at the beginning means you’ve lost before you’ve started.
The framework should look something […]